Privacy Policy

Cristal Poker Casino Privacy Policy

We at Cristal Poker Casino respect your right to privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, transfer, and store personal data provided by you when using our website, mobile applications, or other online services.

Collection of Personal Data

When registering for an account with us, we may request certain information from you, including but not limited to:

Your full name
Email address
Date of birth
Address
Mobile phone number

We also collect data about your interactions with our website and mobile applications, such as login times, game played, deposits made, withdrawals processed, losses incurred, wins obtained.

How We Use Personal Data

Account Creation and Management: We use the information you provide to create an account for you, verify your identity, manage your gaming activities, respond to inquiries or complaints.
Gaming Services: We collect data on game played, bets placed, and outcomes to ensure fair play, detect fraud, comply with regulatory requirements.
Communication: We contact users via email, mobile phone number to provide services like account notifications, promotions, bonuses, updates about new features or games.

Sharing of Personal Data

We may share your personal data:

Third-party service providers: To fulfill transactions (e.g., payment processing), maintain accounts, prevent fraud.
Law Enforcement and Regulatory Bodies: In accordance with local laws, regulations, judicial orders to investigate crime, enforce laws or regulations related to gaming activities.

Data Transfer

Personal information may be transferred outside your home country for the purposes outlined above. Please note that not all countries have equivalent data protection laws as those in Europe. If you are an EU resident and have concerns about such transfers please contact our support team.

Security Measures

Cristal Poker Casino implements technical measures to maintain confidentiality, integrity and availability of stored personal data:

Encryption: Data is encrypted using 256-bit SSL/TLS encryption.
Data Backup: Regular backups ensure business continuity in the event of system failure or disaster recovery.

Your Rights as a User

Right of Access: You can request to view your own personal data held by us.
Correction and Erasure: We will amend incorrect data, upon written notice.
Objection and Withdrawal Consent: To withdraw consent for processing for direct marketing purposes or for transfer outside the EEA.

Contact

For further information about our Privacy Policy or exercising any rights as outlined above please contact us.

Please note that contacting us via email may result in receiving automated responses, and you acknowledge this possibility before submission.

Changes to Our Privacy Policy

This Privacy Policy may change over time as new laws or regulations emerge affecting how we manage personal data. We will always inform users of such changes on our website or through an amendment notification.

By registering with us or continuing using Cristal Poker Casino services, you agree and acknowledge the terms outlined in this policy.